Our Standards
Excellence is our standard in all we do.
Returns Center
Please note that we are unable to accept any items for return or exchange without proof of purchase.
30-day money-back guarantee
We want you to be completely happy with your purchase. If for any reason you are not satisfied with any item purchased directly from our website, please return the item to us within 30 days of purchase in its original condition and packaging for an exchange, or refund (not including shipping and handling).
All refunds will be issued using your original form of payment after your item is received at our distribution center. The refund may take up to 10 business days before showing up on your financial statement.
We will process your refund once it arrives at our distribution center. Pre-authorization for all returns must be obtained from HYGIENICKA Support. If a return is sent without prior authorization, it will not be refunded or credited.
For more detail, please review our Warranty and Returns Policy.
Begin your return or request for replacement
Do you need a replacement or to make a return?
To start the return/exchange process, please complete the claim form below.
All merchandise must be in new and unused condition. For exchanges and international customers, return shipping costs are the responsibility of the customer, unless the product was damaged/defective when it was received.