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To make each home a more hygienic place.

Customer Service

FAQ's

What is the HYGIENICKA PODCASE?

 

The HYGIENICKA PODCASE is a sleeve that protects the toilet paper or paper towel from: bacteria, contamination & germs, dirt, dust, and wetness.

What is the HYGIENICKA PODCASE made of?

 

The HYGIENICKA PODCASE, a modern innovative hygienic design is made from Tritan™. The HYGIENICKA PODCASE is eco-friendly, high quality, sustainable, BPA -free, and BPS -free. It is made from a material that is heat and scratch resistant and known for its exceptional durability. The HYGIENICKA PODCASE is health conscious and will not release any chemicals to your paper. The coaster and the cover, come in a satin matte finish. The geometric cap comes in different colors to match any décor.

 

Does the HYGIENICKA PODCASE geometric cap come in different colors?

 

The HYGIENICKA PODCASE geometric cap comes in different colors to match any décor. 

How does the HYGIENICKA PODCASE work?

 

It is very easy to use the HYGIENICKA PODCASE. This is how it works:

  • Unscrew the geometric cap and remove the cover.

  • Insert the toilet paper or paper towel into the PODCASE.

  • Thread the first sheet through the opening for accessibility.

  • Replace the cover and the geometric cap.

  • Once the paper is enclosed and protected, it is ready for use. The threat of spreading germs and cross-contamination is minimized.

How do you care and maintain the HYGIENICKA PODCASE?

 

Wipe with the soft microfiber cleaning cloth, to prevent scratches to the product. Do not use solvents or abrasive cleaners. 

What does HYGIENICKA promise its customers?

 

HYGIENICKA warrants that on delivery, the goods shall:

  • Be free from material defects in design, material, and workmanship. 

  • Be of satisfactory quality and fit for use.

What warranty does HYGIENICKA offer on the PODCASE ?

 

All HYGIENICKA products purchased directly from the HYGIENICKA website, are warranted to be free from defects in material and workmanship are guaranteed for one year (12-months) from the date of the original purchase. 

 

 

Tell me about the HYGIENICKA return and exchange (30-day Money-Back Guarantee Policy)?

 

HYGIENICKA wants you to be completely happy with your purchase. If for any reason you are not completely satisfied with any item purchased directly from the HYGIENICKA website, please return the item to us within 30-days of purchase in its original condition and packaging for an exchange or a refund. Please notes that the refund does not include shipping and handling charges. 

 

If you'd like to return or request a replacement, please visit our Returns Center.

 

 

What does HYGIENICKA consider to be a Non-Returnable Item?

 

A Non-Returnable item is an item/items purchased that were marked as final sale or purchased from other retailers or websites. Those purchases cannot be returned, exchanged, repaired, or refunded. 

If a product is returned, are the delivery fees refundable?

 

Delivery fees are charged by the delivery company and are not refundable. 

 

Can an item be refunded, repaired, returned, or exchanged without a proof of purchase?

 

Refunds, repairs, returns, or exchanges cannot be processed for any item/items without a HYGIENICKA website receipt/proof of purchase.

 

 

Can an item purchased with a gift receipt from HYGIENICKA be returned or exchanged?

 

Returns or exchanges of an item/items purchased with a gift receipt from HYGIENICKA will be refunded in the form of a merchandise credit for the amount of the gift receipt. Note that delivery charges cannot be paid with a gift receipt. 

SHIPPING POLICY

US SHIPPING POLICIES

After your payment is verified, it may take up to 24 hours to process your order. This does not include weekends or holidays. Purchase made after 3 p.m. ET will not be shipped out until the next business day. If you order after 3 p.m. ET on a Friday, your order will likely be shipped out on the following Monday.

Please review USPS prices here.

210 Park Ave. Suite 303

Worcester, MA 01609

(508) 868 - 1730

contact@hygienicka.com 

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